Business: Retail Hardware Shop.
Location: Keep-Left Bus Park, Molo.
Years in Operation: 3 Years.
Amount needed: $500.
Rachael Muthoni is a woman of very few words who does not tire of smiling at and with her customers. She has operated the Hardware Retail Shop which is strategically located along the busy Keep-Left road which has massive human traffic, for the last three years and it continues to be her sole source of income. On a good day, Rachael take home at least $500 in profits. All days are not the same she says but she is happy that the business enables her to pay for her two school going children’s school fees as well as provide all of her family’s needs.
Her customers come from Molo’s Keep-Left and Moto areas as well as the towns in the outskirts of Molo like Muchorwe and Keringet. She has very loyal customers she says thanks to her great customer care skills and the incredible after sales services that she provides for her customers. Rachael makes a point to get out of the shop in search of customers even as she scouts for new upcoming construction sites. She makes a point of giving discounts on large commodities which are very vital to construction clients who place big orders which she eventually recovers through sale of other smaller products to the same or other customers. Besides doing the marketing herself, her own customers are also her biggest marketers through word of mouth referrals and she couldn’t be more grateful.
Rachael is seeking $500 from Moto Hope Micro Lending to add onto her working capital so that she can afford to stock up on Cement, Steel bars and rods, Nails, White cement, Door hinges, Roofing nails, and Welding rods all of which are fast moving and on very high demand at the moment. Moto Hope Micro Lending’s low interest rates and the very flexible and friendly terms of payment are what attracted her most. With the said terms, she will be able to stock up and meet the demand in the market while repaying the loan most conveniently.