Mary learned the ropes of running a cyber cafe when she was employed in one of the busiest cyber cafes in Molo town. As an employee she was a favorite among many customers thanks to her great customer care skills and her sociable personality. Within no time she was bringing in a lot of business so much that she got a wake up call. “What if I set up my own cyber business?” is a question that refused to leave her mind. She decided she would and started saving to the very last coin.
A year ago she had what she needed and so she resigned from her job and opened up her own little cyber café with just one desktop computer. Her experience from her time in employment enabled her to solve emerging challenges in the startup period of her own business quickly and six months later she added a mobile money transfer agency (MPESA Agency) to the services. The two businesses complement each other perfectly and she has earned herself quite the market share in only a year of being in the business.
With her computer, she offers all Cyber services demanded by her customers from within Molo town and its environs, one customer at a time and their patience is admirable as they await their turn. Moto Hope Micro Lending loaned her $300 at a time when she had very little in terms of working capital. With the money she was able to stock up on stationery some of which she sells and the rest is used in the cyber business as printing and photocopying material, two of the most demanded services at the shop.
The business enables Mary a 28 year old single mother to cater for her young family of two school going children for she is their sole bread winner. She also pays their school fees from the profits of the shop and is very eager to have it scale so that she can improve her family’s welfare. January to September is the best time for the business she says, a period during which customers demand many internet services. We are keen to support what she has to offer this year and her passion and focus will definitely bear fruit.