Location: Molo Town.
Years in Operation: 1 Year .
Amount needed: $100.
Flora is a young lady and mother of one who decided to do it afraid. For a long time, Flora says she admired other young people in business and wished to be like them but fear held her back. She was afraid of failing. Her lack of experience in business was no help at all either and she sat the idea out for quite sometime. One year ago however, she had her wake up call when she could not provide for her child without help. With the savings she had put aside, she decided to get into business albeit with very little confidence.
Her first sale gave her a high she had never experienced her whole life she says. The first few months were very slow as she was very new in the business and she hadn’t yet gained any loyal customers. She decided to sell to her friends and make them her ambassadors. Every customer she sold to, she was sure to give the best customer care service and request referrals to other potential customers. Gradually her customers returned. Others accompanied by new customers. This gave her a confidence boost that pushed her out of her comfort zone.
She changed her supplier, making the journey to Nairobi’s Eastleigh market to buy better brands and quality. ‘Quality sells’ she realized and stuck to it. She now makes orders to her suppliers who send the brands and styles she demands via couriers services which is cheaper than making the journey herself. Whenever she wants to try new stock in her shop she makes the journey to be able to choose from the new varieties that suppliers release periodically.
Her major customers are teachers and civil servants who love the ladies high heeled shoes that are neatly displayed on her shop shelves. She also stocks shoes for children and men taking care to match market trends and quality. The one year in business has also earned her loyal customers whom she sells to on credit at times. Her shop enables her to provide for her child who is just a toddler as well as meet all of her personal needs.
She would like to make another journey to Nairobi to buy new and more stock. Her savings cannot however meet what she demands and thus seeks $100 from Moto Hope Micro Lending to do just that. This is the first time she is seeking out a Micro Finance as she has been discouraged by the tough terms and high interest rates of the micro finance institutions she visited in the past year. A friend of hers, who is also a beneficiary of Moto Hope introduced her to Moto Hope and she is eager to boost and scale her business with its affordable financing.